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Setting up your IT as a student

Learn about the IT services available to you and how to access them on and off-campus.

As a student, you can access various IT services to support your academic journey. Find out how to utilise these resources effectively, whether you are on campus or studying remotely.

Find your username and email

When you registered at the University you were given a username and chose a password. You will need these to access IT services and systems:

Connect to the internet and your games console in student accommodation

The University's free Wi-Fi service for students is called eduroam. This service enables you to connect to Wi-Fi at universities across the UK and abroad.

If you haven't already connected your device, visit to get set up, otherwise, join the 鈥楽etup Assistant鈥� network and follow the instructions to get online.

For detailed instructions use our guide to connect to Wi-Fi as a student or for your guest.

Find out how to connect to the internet and your games console in student accommodation.

Access your University email and calendar

Outlook on the web is the simplest way you can access your University email and calendar, using your web browser on any device:

  1. Sign in at
  2. Enter your university username, found on your library card, for example, abc123, and password to log in.

Use our guide to set up email on your phone and other devices.

Stay safe

Keep yourself and others safe by:

  • Securing your device: ensure you have high-quality antivirus software installed to guard against internet threats, emails, and infected files. If you鈥檙e using Windows 10, verify that its built-in protection is enabled and updated
  • Applying security updates: install all security updates as soon as they become available
  • Reading our guides: familiarise yourself with our guides on spotting phishing and fraud emails and best practices for staying safe online
  • Handling suspicious emails: we will never ask you to reveal your password or personal information by email. To report suspicious emails, use the 'Report Message' button in Outlook on the web

Access university files, printers and software from your device

Work from any location with your own device

Read our guide to studying from any location with your own device

Access software, including Microsoft Office

You can access a range of free software on University computers and your device. This includes Microsoft Office 365, which you can download and install at no cost. The Microsoft Office 365 suite features Teams, Office, and Outlook.

For more details on obtaining and installing IT software, refer to our guide on getting IT software.

Get help and support with your IT needs

If you're having issues with setting up your IT, you can access support through various resources:

  • : find detailed instructions and solutions for common IT problems
  • : access easy-to-follow guides, tips and hints on using Microsoft 365 tools to enhance your productivity
  • visit our IT & AV Service Desk: get technical support for more complex issues
  • : submit a support request for problems such as software functionality, issues with teaching room equipment or university system issues.

Assistive technologies

We aim to ensure that all of our IT services are accessible to everyone. To support you during your time at university, we offer a range of services and specialist software. We work with Student Services to provide support to those who need it, particularly those with disabilities.

For more information, you can:

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